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We provide workplace mediation and dispute resolution training and services across the UK and Europe. Founded by John Crawley in 1989, Conflict Management Plus Ltd has become the natural choice for organisations wanting to improve how they manage the inevitable conflict that arises within the workplace.
Pioneers of Interactive Mediation©
Conflict Management Plus Ltd are the pioneers of the UK’s premiere model of facilitative mediation - Interactive Mediation©. We get people in conflict to interact directly with one another in order restore communication, rebuild working relationships and resolve disputes.
Interactive mediation:
- quickly gets to the roots of interpersonal conflict, helps people build bridges, regain a measure of trust and therefore achieves fair, balanced outcomes
- encourages people to re-set expectations, rebuild understanding and improve working relationships thereby enhancing motivation and effectiveness
- works with a wide range of disputes, is capable of handling complex and emotive issues such as perceptions of inequality and unfair treatment
- is effective with a diverse range of parties; is tailored to the parties needs, and able to break down communication barriers and misunderstandings
- produces excellent settlement rates
Interactive mediation skills are also invaluable for managers, leaders, investigators, HR and OH staff, equality and diversity professionals.
About us
With over 15 years' experience, and a reputation built on our expertise and ability to deliver, you can be confident that by contacting us we will help you find an appropriate solution.
We are mediation and dispute resolution specialists helping organisations to resolve workplace conflict. Our independent mediation service has resolved over 1000 disputes. Our standards and qualifications are second to none in the UK; please see our client list and client comments.
Services
We run in-house training courses which provide practical, inspirational and cutting-edge training to enable people to manage working relationships more effectively. Our public courses run the nationally accredited Certificate in Mediation Skills training for individual mediators and the ILM endorsed conflict management training for managers.
Our dispute resolution services include a mediation service that's second to none. We have a formal investigation service where our experienced, qualified professionals undertaken investigations into allegations of bullying and harassment, and disciplinary and grievance issues.
We are a pioneering organisation in the field of conflict management and dispute reoslution, and develop new services such as the neutral assessment approach, our national Diploma in Mediation Practice, and working with groups and teams in dispute.
OCR Accredited courses
We provide two courses accredited by the Oxford, Cambridge and RSA Examinations. Both mediation skills training courses are for HR, managers and staff.
ILM Endorsed courses
We provide four conflict management training courses for managers endorsed by the Institute of Leadership and Management. These courses for managers enable difficult situations to be dealt with at source.
Click here for more information.
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Latest information
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15th May 2008: IRS Employment Law Update: Mediation in the Workplace. Katherine Graham will be speaking at this event. Please click here for more information. |
15th and 16th May 2008: John Crawley will running two seminars on conflict management at the National Association of Police Welfare Officers Annual Training Conference, Edinburgh. Please click here for more details.
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Our next FEDR next event “Supporting Managers through Conflict” will be taking place on Tuesday 10th June 2008, details will follow shortly.
If you are interested in becoming a FEDR member, please contact Juliette Corlett |
18th June 2008: If you're a member of ILM, you'll be interested to know that John Crawley will be delivering two seminars on Conflict Management. Click here for further information. |
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