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Further Reading
We recommend the following books in order to give more information and knowledge on the areas of conflict management and dispute resolution.
All books can be ordered from Amazon, please follow the links to order your copy direct from Amazon's web-site.
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Conflict Resolution, 2001
Dana, D
Briefcase Books |
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Conflict Resolution and Mediation in the Real World, 2003
Hanna, F., Andrews, S.
Merge Consultants |
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Dialogue at Work, 1998
Dixon, N.
The Mike Pedlar Library |
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Difficult Conversations, 2004
Stone, D., Patton, D. and Heen, S.
Penguin
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From Conflict to Resolution, 1994
Heitler, S.
New York, Norton Paperbacks |
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Getting to peace – transforming conflict at home, at work, and in the world, 1999
Ury, W.
Penguin |
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Getting to Yes. Negotiating Agreement Without Giving In, 1992
Fisher, R and Ury W.
London: Hutchinson |
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Heal the Hurt: How to Forgive and Move on, 2002
Macaskill, A.
Sheldon Press |
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Hiding What we Feel, Faking What we Don’t, 2003
Mann, S.
Element Books Limited |
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How to Reduce Workplace Conflict and Stress: How Leaders and Their Employees Can Protect Their Sanity and Productivity from Tension and Turf Wars, 2005
Maravelas, A.
Career Press |
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I Hear What You Say, But What Are You Telling Me?: The Strategic Use of Nonverbal Communication in Mediation, 2001
Madonik, B.
Jossey Bass |
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Justice and the Politics of Difference, IM
Princeton University Press |
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Mediating Dangerously: The Frontiers of Conflict Resolution, 2001
Cloke, K.
Jossey Bass |
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Mediation in Context, 2000
Liebmann, M.
Jessica Kingsley Publisher |
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Mediation, 1996
Noone, M.
London: Cavendish |
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Narrative Mediation: A New Approach to Conflict Resolution, 2000
Monk, G. and Winslade, J.
Jossey Bass |
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Negotiation and Conflict Resolution, 2000
Harvard Business Review
Harvard Business School Press |
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Negotiating in the Age of Integrity, 1996
Berry, W.
Nicholas Brealey Publishing Limited |
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Resolving Conflict: How to Manage Disagreements and Develop Trust and Understanding, 2004
McConnon, M. and S.
How To Books Ltd |
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Resolving Conflict - With Others and Within Yourself, 2006
Scott, G.
US: New Harbinger Publications, Inc |
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Students Resolving Conflict, 1995
Cohen, R.
US: GoodYearBooks |
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Talking from 9 to 5 1996
Tannen, D.
Virago Press |
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The Anatomy of Peace, 2006
The Arbinger Institute
Berrett-Koehler |
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The Argument Culture - Changing the Way we Argue & Debate, 1998
Tannen, D.
New York: Virago Press |
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The Eight Essential Steps to Conflict Resolution: Preserving Relationships at Work, at Home and in the Community, 1994
Weeks, D.
G P Putnam's Sons |
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The Language of Negotiation - A Handbook of Practical Strategies for Improving Communication, 1991
Mulholland, J.
London: Routledge |
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The Little Book of Conflict Transformation, 2003
Lederach, JP.
Good Books |
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The Mediation Process: Practical Strategies for Resolving Conflict, 2003
Moore, C.
Jossey Bass |
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The Mediator's Handbook, 1997
Beer, J. and Steif, E.
New Society Publishers |
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The Promise of Mediation: The Transformative Approach to Conflict, 2004
Baruch Bush, R. and Folger, J.
Jossey Bass |
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Working with Emotional Intelligence, 1998
Goleman, D.
Bloomsbury Publishing Plc |
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| John Crawley and Katherine Graham, Directors of CMP, have also written books and papers on relevant subjects. Please follow the links to view them. |
Other relevant books include:
Conflict Resolution - A Foundation Guide, 1998
Stewart, S.
Waterside Press
Conflicts - A Better Way to Resolve Them, 1985
De Bono, E.
London: Pelican
Harassment, Bullying and Violence at Work: A Practical Guide to Combating Employee Abuse, 2003
Ishmael, A. and Bunmi, A.
Spiro Press
New Directions in Mediation - Communication, Research and Perspectives, 1994
Folger, JP. and Jones, TS.
Sage Publications, Inc.
No Fear!: Standing Up to Harassment and Bullying at Work, 2002
Ishmael, A.
Spiro Press
Rethinking Disputes – the Mediation Alternative, 1997
Macfarlane, Dr J.
Cavendish Publishing Limited
The A-Z of Non Sexist Language, 1995
Doyle, M.
The Women's Press Ltd.
The Promise of Mediation,, 1994
Baruch-Bush, RA. and Folger, JP.
Jossey-Bass Inc Publishers
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