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Introduction
We provide practical, inspirational and cutting-edge training to enable people to manage working relationships more effectively, through our Training Portfolio
This might be building managers' conflict management skills as part of a conflict prevention strategy; training HR officers to carry out more sensitive, rigorous and fair investigations in to bullying and harassment allegations; supporting the implementation of a Dignity and Fairness at Work policy through training equality or harassment officers to provide a first port of call when conflict strikes. Our mediation training is second to none if you are setting up an internal mediation service or want to train as a workplace mediator.
We mine our wealth of experience to personalize in-house training programmes for clients across the public and private sector; and run quarterly public courses in our flagship programme, the Certificate in Mediation Skills across the country.
Our approach to our training is as simple as ABC:
- Alter thinking
- Build better behaviours by improving skills
- Change understanding
We go beyond superficial cultural understanding and awareness and definition of terms, and make clients three promises:
- Our trainers will build a safe environment in which sensitive issues can be discussed and managed, challenging behaviour can be handled constructively, and where participants are able to examine their own practice as well as that of others
- You will get highly practical training which allows people to get involved and try things out
- We will concentrate on your work context, and bring a working knowledge of your business to bear
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About our flagship programme - the Accredited Certificate in Mediation Skills
Our accredited mediation training is second to none if you are setting up an internal mediation service.
If you want to set up a whole team of mediators, then you will need something personalized to your needs and values, trainers able to help mediators cope with the challenges they will find in your working environment. You don't want to recreate the wheel. For over 15 years' we have been training a range of organizations to get the mediation facility that is right for them.
Upgrade your Certificate to a Diploma in Mediation Skills and Practice
CMP's pioneering Diploma programme is for candidates who show a promise for excellence in their mediation work. Like the Certificate course, the Diploma is accredited by OCR (Oxford, Cambridge and RSA Examinations Boards)
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