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Key training areas

6. Managing Investigations series

Manage the risk of inconsistent and unfair formal process more effectively by improving the quality of your investigations. If you are looking to set up a pool of specialist investigators, enhance the skills of managers, or just need to reflect on your current practice, we have the course for you. All our trainers are experienced workplace investigators.

All these courses are tailored to the participants. Each course can be taken as a stand alone course, or you can use these titles as a menu from which to can create a special programme for your staff. We specialise in tailored in-house programmes.

6.1 Recruiting and selecting investigators - 1 day

6.2 Skills for note-takers - 1 day

6.3 Managing investigation 1 day - process and application of policy

6.4 Managing investigation 2 day - skills, process and application of policy

6.5 Managing investigation 3 day - investigation skills, dispute resolution skills, process support

6.6 Managing investigation 5 day - intensive practitioner award

6.7 Investigator refresher - 1 day top-up and CPD for existing investigators

6.8 Adjudicators workshop - skills, policy and awareness

6.9 Appeals training - skills and proces support

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This series of training covers all the skills managers need to understand conflict at work, and take appropriate steps to resolve and close it when it does arise.

 

"The training was well-paced, covered lots of the procedural aspects of investigation practice."

"Practical advice and good personal experience from the trainer."

"The trainers were friendly and had researched our role well. They identified our needs and addressed them accordingly"

" I felt very unsure delaing with diversity issues and this course acknowledged and built upon my confidence."

"I found the advice on how to deal with difficult situations during interviews and how to structure my questions particularly useful."

"The training was of a high quality with an enthusiastic approach throughout."

"An excellent knowledge of the subject by the trainers."

"It was very informative, with good use of theory and role play."

 

       

 

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