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Key training areas

3. The Manager series

3.1 Persuasion and influence skills

This programme broadly uses skills and ideas from NLP, constructing ways of thinking and doing that lead to communication excellence and the avoidance of blocking and 'trances'. It will also look at some Transactional Analysis models. Participants will:

  • become aware of what has influenced them in the past and the models of persuasion and influence they carry with them
  • understand the importance of achieving outcomes
  • be able to build rapport with a range of people under difficult situations
  • enhance their ability to notice and respond to others' behaviours and perceptions
  • discover and respond to other people's goals
  • be able to 'sell' ideas without being pushy
  • be able to close negotiations effectively
  • learn powerful verbal patterns that could make the difference between success and failure

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